You've identified some specific improvement action you want implemented, but it gets lost amongst all the other more urgent but less important tasks. How can I ensure these get logged and tracked through to satisfactory completion?

Action Plans, Management Plans and lists of "Things to do" are tools used to schedule tasks. These can easily be improved with the use of Information Technology to give powerful tracking of improvement actions, reminders to those responsible for completing the task, and for creating logs of work completed.

The Improvement Action module in the ISO123 Management System allows you to schedule the planned start and finish date for any improvement action, and to allocate a person responsible for ensuring the task is completed satisfactorily. The System automatically emails a Task Reminder to the Responsible Person on the scheduled start date. You can update the task % complete at anytime so the System can check in real time whether the task falling behind schedule. It will automatically flag a warning if not 100% complete on the scheduled finish date.

The Improvement Action module allows you to specify a task recurrence period, so that recurring tasks are automatically added to the Improvement Action programme.

You can view the tasks allocated to you, those that are in progress, those behind schedule, and those complete.

If you decide to seek 3rd party certification to OHSAS 18001 you will have a perfect log of all your improvement actions over time, which will clearly demonstrate your policy objective of "continuous improvement."